|
Q. What is a canvas print?
A. Here in Print On Canvas we take your uploaded photo and print it onto artist grade cotton canvas using the latest large format printers with the cutting edge printing technologies. The ink penetrates into the canvas so that the texture of the canvas is still visible. We then laminate the canvas with a thin protective layer that seals in the colours and provides a professional, sharp finish. Q. What is the delivery charge? A. We provide free delivery to all orders within Singapore. For overseas orders we charge fixed fee of S$80. Note that PrintOnCanvas may change the shipment price according to the shipping company pricing policy. Q. Can I buy the picture for my relatives overseas?
A. Yes, we deliver worldwide.
Q. What is a Gallery Wrap?A. We can provide the canvas print in two wrapping formats, with or without Gallery Wrap. This is when the image folds around the edges of the frame. Alternatively, in Museum Wrap (no wrap) the photo is presented on the front of the canvas and will have plain white edges for a more contemporary look.
Click here to see how it looks Q. Can I make a canvas print from actual photo which is not a digital file?
A. Yes. You can send us your photo, we will make a high resolution scan without extra cost and return your photo with your canvas.
Q. How long will it take to get my canvas?
A. For any order within Singapore, we commit to deliver within 10 working days (not including weekends), however usually our delivery is between 5-7 working days. For overseas deliveries we commit to deliver within 14 working days.
Q. Can I hang the canvas prints outdoors?
A. Canvas prints are aimed to be used indoors, they are not for outdoors usage.
Q. How do you recommend cleaning the canvas print?
A. A damp cloth can be used to gently wipe the canvas.
Q. Do you offer any kind of guarantees?
A. Your purchase comes with our 100% satisfaction guarantee. If you are not happy with your canvas print, simply return the Canvas in its original packing within 10 days of you receiving it. No questions asked. The refund will be made to your credit card account as soon as we receive your return in good order. Shipping costs will not be refunded.
Q. What payment method Print On Canvas accept?
A. We accept all major Credit Cards and PayPal.
Q. What do you do with my personal details?
A. We are committed to protecting your privacy and all your personal information. Your personal details are essential for the delivery of the items you have ordered. We will only use the information that we collect about you lawfully. All personal data shall be only used for the purposes of meeting your needs, unless you specifically agreed that it shall be used for other purposes as periodic updates about our promotions.
We will not provide your personal information to any third party. Q: Do you supply canvas prints to professional photographers or commercial customers?
A. Yes. We provide canvas prints to interior designers, architects, retail outlets, offices and other commercial customers.
Q. Do you offer a discount for professional photographers or large orders?
|

